Usually, but not always will the customer receive perfect pictures and/or videos. Sometimes if the baby is persistently looking down or toward your spine it may be difficult to see the baby’s face. Other factors such as the baby facing the placenta, lack of amniotic fluid in front of the baby’s face, etc. may affect the quality of the images. Initially, sonographer will try repositioning the mother, asking her to turn on her left or right side and/or to go for a walk. This is done in order to obtain a better position in acquiring better images. If we are unable to obtain any images during the session, we may repeat the session free of charge, a weekday as deemed appropriate by the sonographer/ sonologist. This allows time for the baby to turn to a favorable position. Please, note that since we will take the time to watch your baby’s activities, the charges will be done the first time you visit us. Repetition is only available for Royal Baby Vision Packages. We make no promises that the images will be similar to those you might have seen, or that we can always meet everyone’s expectations. Every baby scans differently depending on its gestational age, body position, amount of fluid, and mother’s condition. Royal Bbay Vision to make every effort to obtain the best possible images and videos.